Privacy Policy

1. What We Collect

We collect only the bare minimum needed to process your order and support you:

• Full name (optional – warmer communication)
• Phone number (required – confirmation & delivery)
• Chosen protocol
• Basic technical data (IP, device/browser – security only)

No card details, no ID documents, no email unless provided, no location, no health data. No advertising cookies, no third-party trackers, no data selling.

2. How We Use Your Data

• To verify and fulfill your order
• To deliver digital content (glow sessions + warmth guide)
• To answer questions and provide help
• To prevent fraud and secure the platform
• To create anonymized stats for service improvement

3. Storage & Security

• Encrypted servers compliant with UK GDPR
• Retained up to 12 months or until deletion requested
• TLS 1.3 encryption on all connections
• Regular security audits
• Protection against unauthorized access or breaches

4. Cookies

Only essential cookies required for site functionality (forms, navigation). No analytics, advertising or third-party trackers.

5. Your Rights

You can request access, correction or deletion of your data at any time — free, within 30 days. Email support@ghanaglow.co.uk. You may also complain to the ICO.

6. Contact

WITH LOVE FROM GHANA LIMITED
245 Norbury Crescent
London, England SW16 4LF
Tel: +44 121 246 8899
Email: support@ghanaglow.co.uk

← Back to Home